Fundamental Program
BASIC COURSE
Basic Course of Process Management
Complete program on the methodology of process management. From basic concepts to practical application in your organization.
3 months
Small Groups
Certificate
Course Program
Module 1: Fundamentals
- Process, activity, operation
- General activity scheme (10 components)
- Three components of management
Module 2: Systems Approach
- System as integrity
- Functional field and macro-functions
- F-A-R linkage
Module 3: Conflicts
- Conflict typology (3 types)
- Meta-position and reflexive exit
- 8-step resolution algorithm
Module 4: Teams
- 5 criteria of a team
- 7 stages of team building
- Functional co-organization
Module 5: Development
- Functioning vs Development
- 5 system processes
- FPA and goal-setting
Module 6: Practice
- Real case analysis
- Analysis of your organization
- Designing changes
What You'll Gain
Understanding of the system-activity approach to management
Skills in functional-positional analysis
Ability to diagnose and balance conflicts
Ability to build teams using the 7-stage algorithm
Understanding the difference between management and leadership
Tools for transitioning from functioning to development